Responsible Gaming

Gaming Should Be Entertainment

Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. The house always has a mathematical advantage, and the outcomes are determined by random chance. Please gamble responsibly and only with money you can afford to lose.

Age Verification

You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to participate in online gambling in New Zealand. It is illegal for anyone under this age to gamble. We take age verification seriously and reserve the right to request proof of age at any time.

Warning Signs of Problem Gambling

If you experience any of the following, you may be developing a gambling problem:

• Gambling more frequently or with larger amounts than intended
• Chasing losses by gambling more to recover money lost
• Hiding gambling activity from family, friends, or partners
• Neglecting work, school, or family responsibilities due to gambling
• Using gambling to escape problems, stress, or negative emotions
• Continuing to gamble despite negative consequences
• Borrowing money to gamble or pay off gambling debts
• Feeling anxious or irritable when unable to gamble
• Failed attempts to reduce or stop gambling
• Lying about the amount of time or money spent gambling

Self-Help Tools & Limit Settings

Most responsible online casinos offer tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
• Loss Limits: Restrict the amount of money you can lose during a session or time period
• Reality Checks: Receive pop-up reminders during play showing how long you've been gambling and how much you've spent
• Time Limits: Set automatic session timeouts to remind you to take breaks
• Self-Exclusion: Temporarily or permanently exclude yourself from gambling accounts and venues

We encourage you to use these tools proactively to maintain healthy gambling habits.

Support & Help Organizations

If you're struggling with gambling or suspect a problem, help is available. The following organizations provide free, confidential support:

New Zealand

• Gambling Commission (Te Amorangi Tōke Whaiwhai): www.gamingcommission.govt.nz — Official regulator providing information and resources
• Problem Gambling Foundation: Free counselling and support services for New Zealand residents affected by problem gambling
• Gamblers Anonymous: Support groups and peer assistance across New Zealand

International Resources

• GamCare (UK): www.gamcare.org.uk
• GamStop (UK): www.gamstop.co.uk — National self-exclusion scheme
• Gambling Help Online (Australia): www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada): www.responsiblegambling.org
• National Council on Problem Gambling (US): www.ncpgambling.org

Need Help? Reach Out Today

If you or someone you know is struggling with problem gambling, please seek help immediately. There is no shame in asking for support — professional counsellors and support groups are ready to assist you confidentially and free of charge.

Remember: Gambling should be fun and entertaining. If it's causing you stress, financial hardship, or affecting your relationships, it's time to reach out for help.

Your wellbeing is important to us. Gamble responsibly and take care of yourself.